About this App/ website

The app (Grubwala) and website (www.grubwala.in) Grubwala is a food tech app/platform in Mumbai that connects food enthusiasts with home chefs. As an aggregator platform, Grubwala offers a wide range of home-cooked meals prepared by talented chefs. With its easy-to-use interface and reliable delivery service, Grubwala is a go-to platform for those looking to explore authentic homemade cuisine in and around Mumbai.

Introduction

1. This disclaimer and/or the terms and conditions and Privacy Policy hereof shall govern your use of this app (Grubwala) and website (www.grubwala.in)

2. By using this website, you agree to the terms and conditions set herein and accept this disclaimer in its entirety; accordingly, if you disagree with this disclaimer or any part of its terms of use as well as all the contents of this website, you must not use this website.

3. This website uses cookies; by using this website or agreeing to this disclaimer, you consent to our use of cookies in accordance with our Privacy and Cookies Policy.

Medical information disclaimer for BMI Calculator

1. The information provided by the way of this app/ website is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment.

2. Never disregard professional medical advice or delay seeking medical treatment because of something you have read on or access through this app/ website with regards to the BMI calculator.

3. This app/website is neither responsible nor liable for any advice, course of treatment, diagnosis or any other information, services or products that you have obtained through this website.

4. This app/website does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions or other information that may be contained on or available through this website.

5. The consultant/s of Grubwala expressly disclaims responsibility, and/shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this website.

6. This app/ website contains general information about medical conditions, nutrition, health and diets. The information is not medical advice and should not be treated as such.

Privacy/ Confidentiality Policy Disclaimer

1. Personal information will only be collected from the app/ website visitors who willingly choose to register. The registered visitors will become members of this app/ website.

2. This Privacy Policy governs the manner in which Grubwala collects, uses, maintains and discloses information collected from members of the this app/ website. This privacy policy applies to this app/ website and all products and services offered by this app/ website.

3. Members information held or sought by this app/ website is generally held under legal and ethical obligations of confidentiality. Members registering on this app/ website entrust sensitive information. They do so in confidence and have the legitimate expectation that their privacy will be respected, and that Grubwala will use this information ethically. We are committed to safeguard the privacy of our members; in this policy we explain how we will treat your personal information.

4. Information held by this app/ website shall not be used/ or disclosed for purposes other than providing food preference without the members explicit consent or legal justification for doing so.

5. However, the provision of selection of food items and location does require information to be shared appropriately amongst those who will provide services on basis of that information and in such cases the members consent would be deemed. This information shall only be held, used or shared appropriately and with good reason maintaining the anonymity of the member.

6. [By using our app/ website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.]

7. Collecting personal information

   1. this section is in accordance to the Information Technology Act, 2008 and Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

   2. if you do not consent to the collection, use and disclosure of your personal information you should not use this website as the consultant(s) would be unable to provide you the required consultation without collecting your personal information: we may collect store and use the following kinds of personal information,

      a. information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, referral source, length of visit, page views and website navigation paths]);

      b. information that you provide to us when registering with this website (including [your name, date of birth, blood type, weight, height, sex, email address, telephone number, skype ID, address, any health related specifications, any allergies to specific food items and medication])];

      c. information that you provide when completing your profile on this website (including [your name, profile pictures, kitchen photos, gender, date of birth etc.;

      d. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address;

      e. information relating to any purchases you make of our [goods] OR [services] OR goods and/or services] or any other transactions that you enter into through our app/ website (including [your name, address, telephone number, email address and card details;

      f. Information that you post to this app/ website for publication on the internet (including your user name, your profile pictures before and after and the content of your posts;

      g. Information contained in or relating to any communication that you send to us or send through this website (including the communication content and metadata associated with the communication; and

      h. [Any other personal information that you choose to send to us].

Using personal information

1. Personal information submitted to us through this website will be used for the purposes specified in this policy or on the relevant pages of the website.

2. We may use your personal information to:

   (a) Maintain clients records

   (b) Give food preference based on choices,

   (c) (all personal information which will be captured to qualify for diet e.g. medical information, personal bio information)

3. If you submit personal information for publication on this app/ website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4. Your privacy settings can be used to limit the publication of your information on this website, and can be adjusted using privacy controls on the app/ website.

5. All this app/ website financial transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via this app/ website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing personal information

1. We may disclose your personal information to [any of our employees/consultants, insurers, professional advisers] insofar as reasonably necessary for the purposes set out in this policy.

2. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

3. We may disclose your personal information:

   (a) to the extent that we are required to do so by law;

   (b) in connection with any ongoing or prospective legal proceedings;

   (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention;

   (c) [to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].

4. Except as provided in this policy, we will not provide your personal information to third parties.

Retaining personal information

1. This Section 6 sets out our data retention policies and procedure in accordance to the Information Technology Act, 2008 and Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011that are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

3. Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

   (a) to the extent that we are required to do so by law;

   (b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

   (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention.

Security of personal information

1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

2. We will store all the personal, financial information you provide on our secure (password- and firewall-protected) servers, which is also protected by our encryption policy.

3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

4. You are responsible for keeping the password you use for accessing this website confidential; we will not ask you for your password (except when you log in to this website).

Amendments

1. We may update this policy from time to time by publishing a new version on this website.

2. We may notify you of changes to this policy- E-mail

Third party websites

1. This website includes hyperlinks to, and details of, third party websites.

2. This website includes hyperlinks to, and details of, third party websites.

Updating information

1. The member shall let us know if the personal information that this website holds about is correct or updated. It is the duty of the member to upload or update his personal information incase of any changes. This website and/or its consultants or its affiliates shall not be held responsible if consultation is given taking into consideration the old, un-updated personal information.

Data protection registration

1. We are registered as a domain name- www.grubwala.in (Grubwala Infinity Private Limited)

2. Our registration number is (CIN: U72900MH2022PTC385032 )

Copyright Disclaimer

1. Copyright ©[year(s) of first publication][Grubwala Infinity Private Limited].

2. Subject to the express provisions of this disclaimer:

   a. Grubwala Infinity Private Limited, together with its licensors, own and control all the copyright and other intellectual property rights in this website and the material on this website; and

   a. all the copyright and other intellectual property rights in this website and the material on this website are reserved.

Severability

1. If a provision of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

2. If any unlawful and/or unenforceable provision of this disclaimer would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Law and jurisdiction

1. This disclaimer shall be governed by and construed in accordance with applicable Indian Laws.

2. Any disputes relating to this disclaimer shall be subject to jurisdiction in Mumbai.

Statutory and regulatory disclosures

1. We are registered as Private Limited Company in the name of Grubwala Infinity Private Limited; and our Company registration number is [CIN: U72900MH2022PTC385032].

Our details

1. This app/ website is owned and operated by [Grubwala].

2. Our principal place of business is at- Unit no. G-6, Mukund Nagar CHS, Mukund Nagar, Andheri Kurla Roard, Andheri (E), Mumbai – 400059.

3. You can contact us:

   a. by post, using the postal address given above;

   b. using our website contact form;

   c. by telephone, on the contact number published on our app/ website from time to time; or

   d. by email, using [the email address published on our app/ website from time to time.