Delete Your Delivery Partner Account

Grubwala Delivery · Last updated: 22 July 2026

You can request deletion of your Grubwala delivery partner account and associated personal data at any time. Because a delivery partner account is linked to earnings, payouts, and settlement records, deletion is handled by our support team after a quick identity check — there is no instant in-app delete.

How to request deletion

Open the Grubwala Delivery app and go to Profile → Account → Delete account (this brings you to this page).
Contact us using either option below, from your registered mobile number or registered email so we can verify it's you.
We verify your identity, settle any pending payout/dues, and process the deletion.

Email: [email protected] — subject "Delivery partner account deletion request", and include your registered mobile number.

Phone / customer care: +91 80976 32681

What gets deleted

Your profile (name, phone, email), address, and login credentials.
Uploaded KYC documents (Aadhaar, PAN, driving licence) and profile photo.
Device / push-notification tokens and live-location data.

What may be retained

Certain records — completed-delivery history, earnings, payout and settlement statements, and tax/invoice data — may be retained in an anonymised or legally-required form to comply with tax, accounting, and legal obligations. Any pending payout is settled to your registered account before deletion; retained records are no longer linked to your active profile.

Before you request

Make sure you have no in-progress delivery assigned — complete or hand it off first.
Ensure any pending payout details are correct so we can settle dues.

Timing

Requests are completed within 7 working days after we verify your identity and settle any pending dues. You'll receive a confirmation once your account has been deleted.