Terms & Conditions

1. About Grubwala

Grubwala is a food technology platform accessible through its mobile application ("App") and website www.grubwala.in operated by AASK Dynamics Private Limited. The platform functions as an aggregator connecting food enthusiasts with independent home chefs offering freshly prepared home-cooked meals.

Through its platform, Grubwala enables users to explore and order a variety of homemade food prepared by home chefs located within Mumbai and nearby areas. The platform is designed to provide a convenient and user-friendly interface to facilitate discovery, ordering, and delivery of such meals.

2. Introduction

1. These Terms and Conditions, together with the Privacy Policy and any applicable policies published on the App or website, govern the use of the Grubwala platform.
2. By accessing or using the App or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
3. If you do not agree with these Terms and Conditions or any part thereof, you must refrain from accessing or using the App or website.
4. The platform may use cookies and similar technologies to enhance user experience. By using the App or website, you consent to such use in accordance with the applicable privacy and cookies policies.
5. Effective Date: These Terms and Conditions are effective from 17 April 2023.

3. Terms of Use

Users agree to access and use the App and website solely for lawful purposes. Users shall not:

1. Use the platform in any manner that may damage, disable, overburden, or impair the operation, availability, or accessibility of the platform;
2. Use the platform for any unlawful, illegal, fraudulent, or harmful activity;
3. Upload, transmit, or distribute any malicious software including viruses, spyware, trojans, worms, rootkits, or other harmful code;
4. Conduct any automated or systematic data collection activities, including scraping, data mining, data extraction, or data harvesting, without the prior written consent of Grubwala.

4. Intellectual Property Rights

All content, design elements, graphics, logos, text, and other materials available on the App or website are the intellectual property of AASK Dynamics Private Limited or its licensors.

Unauthorized reproduction, distribution, or commercial exploitation of any such material is strictly prohibited.

In the event of infringement of Grubwala's intellectual property rights, the Company reserves the right to initiate appropriate legal proceedings, including claims for damages, injunctive relief, and recovery of legal costs.

5. Legal Disclaimer

1. The information and services provided on the App and website are offered on an "as is" and "as available" basis. Grubwala makes no representations or warranties regarding:
   1. The completeness, accuracy, or reliability of the information available on the platform;
   2. Whether the information provided is current or updated;
   3. The continuous availability or uninterrupted operation of the App or website.
2. Grubwala reserves the right to modify, suspend, or discontinue any part of the platform or services at any time without prior notice.
3. To the maximum extent permitted under applicable law, Grubwala disclaims all liability for any loss or damage arising out of or in connection with the use of the App or website.
4. Grubwala shall not be liable for:
5. Any indirect, incidental, or consequential loss or damage;
6. Loss or corruption of data, software, or databases;
7. Losses arising from events beyond the reasonable control of the Company.
8. Users acknowledge that Grubwala acts as a technology platform connecting users with independent home chefs, and therefore does not assume liability for food preparation, ingredients, or any health-related issues arising from consumption of food provided by such chefs.
9. The platform may provide interactive communication features such as live chat or messaging. Any advice, consultation, or information obtained through such communication may be limited or incomplete and shall not constitute medical, dietary, or professional advice. Users are advised to exercise independent judgment and discretion.
10. Users acknowledge that Grubwala is a limited liability entity and agree not to initiate personal claims against its directors, employees, consultants, or representatives in connection with any losses arising from the use of the platform.

6. Amendments

Grubwala reserves the right to modify or update these Terms and Conditions from time to time. Updated versions will be published on the App or website and may also be notified to users via email or other communication channels.

7. Third Party Websites

The platform may contain links to third-party websites or services. Grubwala does not control or assume responsibility for the content, privacy policies, or practices of such third-party websites.

Users accessing third-party websites do so at their own risk.

8. User Information

Users are responsible for ensuring that the personal information provided on the platform is accurate and updated. Grubwala shall not be responsible for any consequences arising from reliance on outdated or inaccurate information submitted by users.

9. Data Protection Registration

We are registered as a domain name — www.grubwala.in (AASK Dynamics Private Limited)

Our registration number is (CIN: U72900MH2022PTC385032)

10. Copyright Disclaimer

Copyright © AASK Dynamics Private Limited.

All rights reserved. Except as expressly permitted under these Terms, no material from the App or website may be reproduced, stored, distributed, or transmitted in any form without prior written permission.

11. Copyright Licence

User may:

1. View pages from this app/website in a Mobile Application/web browser;
2. Download pages from this website for caching in a web browser; - Cannot download
3. Print pages from this website;
4. Stream audio and video files from this website.
5. Except as expressly permitted by the other provisions of this notice, you must not download any material from this website or save any such material to your computer.
6. You must not edit or otherwise modify any material on this website.
7. Unless you own or control the relevant rights in the material, you must not:
   • Republish material from this website (including republication on another website);
   • Sell, rent or sub-license material from this website;
   • Show any material from this website in public;
   • Exploit material from this website for a commercial purpose; or
   • Redistribute material from this website, save to the extent expressly permitted by this notice.

12. Revisions

Grubwala may revise these Terms and Conditions at any time. The revised terms shall apply from the date they are published on the App or website.

13. Severability

If any provision of these Terms and Conditions is held to be unlawful, invalid, or unenforceable by a competent court, such provision shall be deemed severed, and the remaining provisions shall continue in full force and effect.

14. Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

15. Statutory and Regulatory Disclosures

We are registered as Private Limited Company in the name of AASK Dynamics Private Limited; and our Company registration number is [CIN: U72900MH2022PTC385032].

16. Contact Details